I think it was September of 2010 when I first took on an Acting DM Role, when one of the Department Managers in my store was going in for knee surgery. It went well, I was kept in an acting role on her return.
Then in April of 2011 I went to, and passed, my Department Manager Assessment Centre. At the same time though, Waitrose was going through a management restructure called FBS and I was to head up the new Operations section at Marylebone.
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